Eight disciplines, delivered as one continuous claims function — from first notification through coverage analysis, negotiation, and litigation management.
We evaluate and administer new policy notifications from the moment they arrive: triage, acknowledgement, reserve recommendation and a clear next step. Insurers and policyholders know exactly where the claim sits, every step of the way.
We provide initial and detailed coverage advice to policyholders and insurers under PI, D&O and broader Financial Lines wordings. Positions are set out in writing, in plain language, and supported by the policy language and case law where it matters.
Because our team are qualified lawyers, we can instruct Counsel directly. That gives clients unparalleled access to experienced technical and legal leaders for coverage opinions, merits views, and quantum analysis — without an extra layer of cost.
We negotiate and settle claims commercially and proportionately, without routinely instructing panel solicitors. Many claims that would otherwise sit in litigation are resolved through structured, lawyer-led negotiation.
Early decisions shape every claim. We provide initial response advice to policyholders on how, when, and what to admit, deny or investigate further — protecting position and reducing downstream cost.
We assist with Letters of Response to legal claims, including Pre-Action Protocol responses. Each one is drafted with the rigour of litigation correspondence and the commercial awareness of an experienced claims handler.
We manage designated client accounts for settlement transactions. Funds are received, held and paid out under tightly controlled processes, with a clean, auditable ledger available to clients at all times.
Where litigation is unavoidable, we manage it strategically — instructing approved panel law firms and barristers, controlling spend, setting the case strategy and reporting clearly through to trial or settlement.
One continuous claims function, from the first notification to the final settlement — so nothing is handed off, dropped or duplicated.
Same-day acknowledgement, an initial reserve recommendation and a clear next step.
A written position under PI, D&O and Financial Lines wordings — in plain language.
How, when and what to admit, deny or investigate further to protect position.
Lawyer-led negotiation, with Counsel instructed directly where merits or quantum require it.
Settle commercially and proportionately, or manage panel firms through to trial.
Clean, auditable reporting and portfolio management information throughout.
Our handlers have defended claims across the full spread of regulated professions. Whatever the discipline, the claim is read with a lawyer's eye and run with a claims handler's discipline.
Professional negligence and regulatory exposures.
Audit, tax and advisory liability claims.
Valuation, survey and building consultancy disputes.
Design, specification and project liability.
IFA, wealth and pension advice claims across Financial Lines.
Intermediary and placement liability.
Management liability and D&O exposures.
Miscellaneous and emerging professions.
Tell us about the portfolio or single claim. We will respond the same working day with a clear next step.